Frequently Asked Questions

You can book online via our workshops page. An invoice is automatically generated once you complete your booking.

Step-by-step:

1. Find the workshop you’d like to attend, click on the date and location, and add it to your cart.
2. Scroll up and click ‘View Cart’ to go to checkout.
3. Confirm the correct workshop is listed, then click ‘Proceed to Checkout’.
4. Enter your details. In the payment section (below the total), select ‘Direct Bank Transfer’.
5. Complete the Captcha, then click ‘Place Order’.

NOTE: Please complete your transfer within 5 days. If payment isn’t received in that time, your booking will be automatically cancelled and you’ll need to make a new booking.

An invoice (with ABN and all required details) will then be emailed automatically to the person you nominate — either you or your organisation’s accounts team.

All payment details are included on the invoice.

Payment options include:

• Bank deposit – Please complete your transfer within 5 days. If payment isn’t received in that time, your booking will be automatically cancelled and you’ll need to make a new booking.
• Credit card
• PayPal

Thank you for your interest in ACT training. We’re pleased to offer generous discounts for group bookings:

• 2–5 people: 10% off

• 6–10 people: 15% off

• 11–20 people: 20% off

• 21–30 people: 30% off

• 31+ people: 35% off

Student Discount: 20% off (applies to individual students or student groups).

Please note: only one discount can be applied per booking. The highest eligible discount will automatically apply. For example, if a group of 5 students registers together, the 20% student discount will apply to each participant (rather than the 15% group discount).

Student Discount – 20% Off
(Applies to individual students or student groups)

Good news — you don’t need to contact us to claim the discount. You can book online directly via our Workshops page.

How to Book with a Student Discount

1. Find the workshop you’d like to attend, select the date and location, and add it to your cart.

2. Scroll up and click ‘View Cart’ to go to checkout.

3. At checkout, select ‘Student Discount’ and provide the requested details.

4. Confirm the correct workshop is listed, then click ‘Proceed to Checkout’.

5. Enter your details.

6. Complete the Captcha, then click ‘Place Order’.

Important Notes

• Only one discount can be applied per booking.

• The system will automatically apply the highest eligible discount.

  • Example: if 5 students register together, each participant receives the 20% student discount (instead of the 15% group discount).

You can easily book your group through our Workshops page and pay via bank transfer or credit card.

Steps to Book

1. Go to the workshop page and select the date and location you wish to attend.

2. Adjust the quantity of workshops you’d like to purchase. The cart will automatically start at 1, but you can increase it as needed.

3. You will need to enter each participant’s full name, surname, monitored email address, and phone number.

Please note: the email address provided must be the attendee’s own active email, as all workshop updates, reminders, and important information will be sent there.

1. Add the workshop to your cart, then scroll up and click “View Cart” to proceed to checkout.

2. On the checkout screen, check that the correct workshop is listed, then click “Proceed to Checkout.”

3. Enter your details and scroll down to the payment section. Choose “Direct Bank Transfer” if paying by EFT.

4. Complete the Captcha and click “Place Order.”

Invoice & Payment

• Once you place your order, an invoice (with ABN and all required details) will be automatically generated and emailed to the address you provide.

• The invoice can go to your own email or directly to your organisation’s finance contact.

• Payment can be made by PayPal, bank deposit, or credit card—all payment instructions will be clearly included on the invoice.

Yes. For small groups, we suggest joining an existing scheduled workshop and using our group discounts.

For larger groups or tailored sessions, please complete the contact form with:

• Business name
• Your name & email
• Workshop of interest
• Number of participants
• Preferred date, duration & budget

Russ will review your request and get back to you.

The ACT Made Simple beginner level workshop is suitable for:

• ALL therapists, counsellors, coaches, doctors, OTs, mental health nurses, psychiatrists, psychologists, dietitians, BCBAs, physiotherapists, speech pathologists, pharmacists, dentists, and other health professionals
• ALL students in the above disciplines, regardless of experience levelBecause the workshops are delivered in a simple, accessible easy-to-understand style, with virtually no technical terms, they are readily understood by health practitioners of any background

Before you attend an advanced level workshop,  you need to have  completed at least 14 hours of introductory ACT training –  either through in person workshops or online. This can be with any ACT trainer; it doesn’t have to be with Russ Harris.  Basic ACT knowledge is assumed for all advanced workshops.

The most likely possibility is that  the email was mistaken for ‘spam’. Therefore, please check your ‘junk email folder’. If the email is in there, please do the following four steps. (These steps may be slightly different if you don’t use Outlook.)
1) Open the email
2) Click ‘ACTIONS’ in your toolbar
3) Click ‘Junk Email’
4) Click ‘Add sender to safe senders list’
This will ensure that future emails get through.

Another possibility is that you entered an incorrect email address, so if you haven’t heard from us within 24 hours, please contact us.

Thank you so much for your interest in working with Russ. At the moment, he doesn’t have capacity to offer supervision or individual therapy sessions. We truly appreciate your understanding, and encourage you to explore other ACT practitioners as alternative options.

Our prices increase in stages from Super Keen through to Last Minute. If you book at a discount rate but you don’t pay immediately – that is, you pay a bit later via bank transfer –  and if the price changes in the meantime, then your invoice will show the current price, not the discount price from earlier. To ensure your discount, please complete payment immediately.

Cancellations Policy For Workshops
If you cancel your place more than 48 hours prior to the workshop, your payment will be refunded in full, minus a $50 cancellation fee.
If you cancel your place less than 48 hours prior to the workshop, your payment will be refunded in full, minus a $200 cancellation fee.

If A Workshop Is Cancelled by Us
We will issue a 100% refund or transfer your booking to another workshop of equivalent price – whichever you prefer. We very rarely cancel but it does sometimes happen for one reason another. In such an event, we will not cover the cost of non-refundable airfares or accommodation – so, just to be safe, we advise against purchasing these non-refundable options.

For full details, see our Workshop Information section: Venue, Travel & Prep

The ‘ACT Made Simple’ introductory workshop is suitable for both coaches and therapists.

To stay updated on future workshops, please:

1. Subscribe to our newsletter, and/or
2. Register your interest by emailing us with:
   • Your city/country
   • The type of workshop you’re interested in (e.g. ACT for Depression and Anxiety)
   • Your name and email address

We won’t send you an immediate reply, but we’ll record your interest, and we’ll let you know wheneve workshops are being planned in your area.

Yes, absolutely. However, you may want to consider doing my introductory ‘ACT Made Simple’ workshop too – because I am told repeatedly by people who have done workshops with other trainers that my own adds enormous value to their previous training.

Russ’s online trainings and in person workshops cover largely the same content. Some people prefer the atmosphere  and vitality of in person workshops. and the opportunities for role play, and the ability to engage with fellow practitioners or to speak with Russ personally. Other folk prefer the convenience of online learning. It boils down to what suits your schedule and your learning preference.

We do not look after Russ’s online courses. They are run by Psychwire. Please  email your queries to:  support@psychwire.com

If you wish to find out more about Russ’ online courses please go to https://psychwire.com/harris